Privacy & Confidentiality policy

 

Visitor Data

We collect data and information from visitors to our website. Data allows us to process transactions and contact the customer with order confirmation and shipping details.

 

Use of Cookies & Personal Information

Cookies is a commonly used term but what does it actually mean? Cookies are small text files stored in the site user’s browser directory or data folder. They are activated when a website is accessed but only if they have been allowed. Cookies data is used for analytics to help us improve our online store and customer experience.

There are two types of cookies, first and third party. As a web user it is important to that you understand the differences between the two. We use first party cookies on our website to provide you with the best possible service. Cookies are optional and can be disabled using the controls on our website or when you first visit us, or using the settings in your web browser.

Rose & Rose do not third-party cookies which allow your shopping or other activities to be tracked across the internet.

 

We need to use personal information for our online shop to function, the information enables us to interact with the customer for the purposes of,

 

• Despatching our products to customers

• Order administration

• Communications with customers, dealing with requests & enquiries

• Providing customers with information, new products and offers

 

The information we collect from our customers is,     

 

• Email address

• Postal address

• Billing address

• Contact phone number

• Analytic to help improve our website & your online experience with us

 

Your banking details are private and confidential, we do not have nor do we want access to this data.    

 

If you have any concerns relating to privacy or confidentiality, please contact us and we will be happy to discuss your concerns.